Klarna says that it's cut back on its use of outsourced workers for customer service, with AI now handling the work of 853 full-time staff, up from 700 earlier in 2025.

Operators who embrace technology don’t just cut waste; they scale smarter, improve service and grow without adding headcount.

The EU is grappling with how to respond to an onslaught of cyberattacks, signal jamming and misinformation campaigns attributed to Russia.

Nearly half of workers consider themselves optimistic about the role of automation in warehouses, compared to 32% who described themselves as reluctant.

Gartner VP analyst Gabriela Vogel also predicted that the technology will create more jobs than it destroys by 2028. 

Intel internally developed a single, consolidated platform to streamline its transportation rate requests, saving more than $14 million and improving processes for carriers, too.

Determining the right HTS code for a given product used to be done manually. Today, by necessity, it draws on the power of artificial intelligence.

As supply chains continue to evolve, packaging will remain a critical and often overlooked component of supply chains.

M&A activity is not roaring back, but it is clearly on the uptick, with buyers allocating capital to acquisitions in a discerning yet deliberate way. 

Supply chains need to integrate and collaborate with end-to-end partners and vendors in a more efficient, orchestrated, always-on model.