E-Commerce/Omni-Channel

Millennials Want Companies to Adopt New Identity Verification Approaches

November 2, 2016

When it comes to sharing personal information, millennials are reluctant. There is a gap between millennials wanting to secure access on all connected devices and their willingness to sharing data, according to a study by Lexis Nexis Risk Solutions. This could be a wake-up call for businesses to find solutions that minimize the amount of data they have to collect.

Omni-Channel Strategy Is Central to Retailers' Success During Holiday Season, Researchers Say

November 2, 2016

ChainLink Research

Serendipitously, Christmas and Chanukah fall at the same time this year, which may mean less pain for retail logisticians aiming to get all those packages to customers on time - and to recognize 2016 revenue. And this promises to be a pretty good year for retailers: According to the NRF, retail sales should grow 3.4 percent this year.

Cross-Border E-Commerce Booms in China

November 1, 2016

MultiChannel Merchant

Cross-border e-commerce is growing in popularity - particularly in China, according to a new report from market research company eMarketer. By 2020, a quarter of the Chinese population, amounting to more than half of all the nation's digital buyers, will be shopping either directly on foreign-based sites or through third parties such as Alibaba's Tmall Global and JD.com's JD Worldwide, the report says.

Walmart and JD.com Are Launching Three E-commerce Initiatives in China

October 31, 2016

MultiChannel Merchant

Three months after entering into a partnership to expand online shopping options for Chinese consumers, Walmart and JD.com have announced three new ways for customers to access Walmart products from around the world. The efforts, which are part of the original strategy announced in June, are officially launching during the run up to Singles Day on November 11. They aim to improve logistics and supply chain functions, cross-border e-commerce and online-to-offline e-commerce services for consumers across the country, the companies say.

Two Tap Launches Fully Automated Service for International Shopping

October 28, 2016

RIS News

E-commerce software provider Two Tap has launched Two Tap Crossborder, a fully automated service that allows consumers outside of the U.S. to order products from American retailers just as easy as buying locally in their own country, the company announced. U.S. retailers can use the service to expand global sales to shoppers anywhere in the world without making changes to their existing infrastructure, Two Tap says.

Amazon Limiting Fulfillment Networks to Existing Merchants Ahead of Holiday Season

October 28, 2016

MultiChannel Merchant

In an attempt to deal with potential network capacity issues this holiday season, Amazon is limiting the use of Fulfillment by Amazon (FBA) warehouses and services to existing sellers between now and Dec. 19, the company confirmed. This means new sellers would have difficulty using FBA to fulfill last-minute Christmas orders.

5 Tips for Moving Beyond the Traditional Warehouse Management System

October 27, 2016

RIS News

For decades, companies have relied on warehouse management systems (WMS) to control inventory and material handling processes within their warehouses. Historically, retail distribution centers have been built upon plans that included predetermined transportation routes that outlined the number of stores on a route, what product those stores would get and the quantity and configuration of those products. Consequently, distribution centers have had similar designs, process methodologies and IT infrastructures for years. E-commerce has changed the game, though.

Amazon Adding 120,000 Workers To Meet Holiday Demand

October 21, 2016

CRM Daily

The holidays are coming, and Amazon says it plans to add 120,000 seasonal workers in an effort to meet an expected spike in demand as more and more people trade bricks for clicks. The seasonal positions will be created at fulfillment centers, sorting centers and customer service sites in 27 states. The move marks a 20 percent boost from the 100,000 seasonal hires a year ago.

Pitney Bowes Survey Finds Majority of Global Consumers Shop Cross Border

October 20, 2016

Pitney Bowes

More than two-thirds of consumers who have ever made a domestic online purchase have also made an online purchase from another country in the past year, according to an annual online shopping survey by Pitney Bowes, an e-commerce technology company. Singapore (89 percent), Australia (86 percent) and Hong Kong (85 percent) have the highest number of cross-border shoppers, while countries like Japan (34 percent) and the U.S. (45 percent) are still growing in cross-border confidence.

Domino's Pizza: Instant Action Is Key to Omnichannel Success

October 18, 2016

RIS News

As ordering and fulfillment models go, there isn't much more basic a concept than pizza delivery. Pick up the phone, place your order, and a driver brings the pie to your door. Simple, right? Wrong.