E-Commerce/Omni-Channel

Amazon Adding 120,000 Workers To Meet Holiday Demand

October 21, 2016

The holidays are coming, and Amazon says it plans to add 120,000 seasonal workers in an effort to meet an expected spike in demand as more and more people trade bricks for clicks. The seasonal positions will be created at fulfillment centers, sorting centers and customer service sites in 27 states. The move marks a 20 percent boost from the 100,000 seasonal hires a year ago.

Pitney Bowes Survey Finds Majority of Global Consumers Shop Cross Border

October 20, 2016

Pitney Bowes

More than two-thirds of consumers who have ever made a domestic online purchase have also made an online purchase from another country in the past year, according to an annual online shopping survey by Pitney Bowes, an e-commerce technology company. Singapore (89 percent), Australia (86 percent) and Hong Kong (85 percent) have the highest number of cross-border shoppers, while countries like Japan (34 percent) and the U.S. (45 percent) are still growing in cross-border confidence.

Domino's Pizza: Instant Action Is Key to Omnichannel Success

October 18, 2016

RIS News

As ordering and fulfillment models go, there isn't much more basic a concept than pizza delivery. Pick up the phone, place your order, and a driver brings the pie to your door. Simple, right? Wrong.

Amazon's Pricing Change for Grocery Delivery Is Strategic, Analyst Says

October 17, 2016

CRM Daily

For the better part of the last decade, Amazon Fresh has been an enigma. Now, with a change to its pricing, Amazon positions Fresh much more favorably, said Keith Anderson, a vice president at Profitero, an e-commerce analytics start-up that works with retailers and consumer brands.

What Retail Needs Now Is Big Data and Automation

October 11, 2016

Norman Leonhardt, Director of Business Development, Witron Integrated Logistics

Many retailers struggle with balancing their brick-and-mortar business with e-commerce, but warehouse automation and Big Data are there to help.

How to Avoid Common Mistakes When Exporting to Canada

October 11, 2016

John Costanzo, President, Purolator International

First-time exporters in the U.S. understandably find Canada to be an attractive market, but cross-border trade between the two is far from simple.

Online Sales of Shoes to Run Far Ahead of Past Brick-and-Mortar Business

October 4, 2016

IBISWorld

The shoe-store industry is expected to flourish in coming years, but online sales will significantly surpass brick-and-mortar retailers, according to Madeline Hurley, IBISWorld retail industry analyst.

Grocers Must React to Consumers' Omnichannel Shopping Habits. Study Suggests

October 3, 2016

IRI

Quick grocery trips - those "I need it now" excursions - account for two-thirds of shopping visits and one-third of grocery expenditures. And these trips are not made at one store or even one channel. In fact, there is a major shift in how consumers are approaching grocery shopping, because they are spreading their money across more channels and formats as they shop to fulfill their needs.

North American CEOs Pleased With Recent Growth, Project Even More, Study Finds

September 30, 2016

D’Amore-McKim Business School

All CEOs of 14 North American 3PLs say their companies were profitable in 2015 and believe the regional 3PL industry had also been profitable for the year. Moreover, each sees the bottom line continuing to be positive over the next three years.

Apparel Industry Faces Some of Biggest Challenges Meeting Omnichannel Demands

September 29, 2016

MultiChannel Merchant

Shoppers are demanding a seamless experience across all brand channels, both on- and offline, but retailers – particularly in apparel - are struggling to move at the speed their consumers want and need.

E-Commerce/Omni-Channel

The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.