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Case Study Showcase

Aligning Supply to Demand through Supplier Collaboration and Inventory Management

May 11, 2012
Challenge: A critical division of a multi-billion dollar medical device manufacturer had several initiatives. Stabilize Inventory Levels: Inventory reduction project already complete; Ensure critical-part availability; Stock-outs not acceptable. Streamline Supplier Communication: Reduce time buyers spend on tactical purchasing; Increase time buyers spend on strategic buying and sourcing; Improve communication between material handlers, buyers, suppliers. Find a solution that Worked with ERP system. Evolve Personnel operations: Transactional to Strategic; Complex to Simple; Semi-Collaborative to Fully-Collaborative; High Transaction Cost to Lower Cost; Fragmented Integration to a Fully Integrated System.
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Global Online Shopping Retailer Achieves End-to-End Shipment Visibility

May 11, 2012
Challenge: Our client's top issues included a lack of supply chain visibility and collaboration, coupled with disparate functional groups and external business partners. High seasonality compounded problems, bringing: Supply chain lags and disruptions; Poor customer service; Lost sales due to inability to deliver goods in time; Higher administrative costs due to manual, disjointed processes, internally and with external partners; Greater expediting and demurrage fees.
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Collaborative Transportation Management Leads To Significant Freight Bill Savings

May 11, 2012
Challenge: A leading producer, marketer and distributor of high-quality branded food products needs control, scalability and visibility to better manage and measure transportation execution management.
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Leading Food Company Achieves Savings By Leveraging Managed Transportation Services

May 11, 2012
Challenge: A leading supplier and solutions provider to food service, in-store bakery, and retail marketplaces needs centralized control, scalability and visibility into process to better manage and measure transportation execution management.
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3PL Employs MercuryGate's Mojo To Optimize Transportation Plans

May 10, 2012
Challenge: A large 3PL in Chicago needed a multi-client Optimization Engine to keep each customer's activity discrete. They needed an optimization routine to deliver optimum carrier, mode, and route combinations and evaluate inbound and outbound shipments concurrently. Further, they needed to be able to set up workflows to suit each customer individually.
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Leading Luxury Global Retailer: First-Class Import Trade Compliance

May 9, 2012
Challenge: A leading luxury global retailer to the traveling public needed up-to-the-minute Global Trade Content for their Classification (HTS/HS) codes to ensure compliance for duty, taxes and fees. They preferred an on-line solution supported and integrated with daily updated content rather than installed software, and did not want to have to buy hardware or hire trained personnel to complete the task of maintaining content and working through manual databases/processes.
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TierOne Automotive Manufacturer Collaborates with Suppliers, Saving 25% in Inventory

May 9, 2012
Challenge: A multi-billion dollar automotive manufacturer of motor vehicles, engines, components and parts was experiencing significant communication challenges with their global suppliers. The high volume (200,000 parts) and diversity of parts required them to streamline their processes or risk losing customers, money, or both. Their former "push" inventory replenishment system with its one-way faxes and EDI orders could not accommodate any last-minute schedule changes nor did it provide the company or its suppliers with much visibility to stock and orders. Lastly, they needed to improve their supply chain administrative efficiencies internally and among its suppliers to reduce costs.
Read More

Seamlessly Combining Two Complex Technology Service Operations

May 8, 2012
Challenge: Leading Carrier-Class Network Equipment provider purchased a former competitor's optical line of business (fiber optic networks). They needed to integrate all products, services, support & systems (CRMs, operating systems, etc.) while maintaining their high service levels for their combined global client bases.
Read More

How an eCommerce Wholesaler Freed $3 Million in Inventory in One Week

May 8, 2012
Challenge: This global eCommerce wholesaler serves 1+ million customers, shipping 46,000 deliveries from 17 warehouses same day as ordered. During the downturn, the supply chain team significantly reduced inventory. Now that the market had turned, they needed to support growth without increasing inventory.
Read More

Apparel Company Finds the Perfect Fit in Amber Road

May 7, 2012
Challenge: A leading designer, distributor, and licensor of high quality apparel, needed to precisely calculate bottom-line shipment costs and compare multiple routing and service options; establish sophisticated audit controls for carrier billing; deliver a quick user friendly system implementation; and seamlessly add new functionality as the company's needs grew.
Read More
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