Nearly 80% of consumers say that they plan to spend either the same or less than they did last year, with 58% flagging tariff- and inflation-driven price increase as their chief concern.

Younger shoppers appear to be impacted by inflation far more than any other demographic, with half of all respondents between the ages of 18 and 29 reporting fewer overall purchases.

In 2024, COYA honorees combined to haul nearly two million loads with C.H. Robinson, and drove enough miles to make nearly 60,000 trips around the Earth.

Since the start of 2025, the ShinyHunters extortion group has been targeting Salesforce customers in data theft attacks, using voice phishing (vishing) to trick employees.

Each year that Halloween products go out earlier, it provides a store with useful data to track how shoppers respond to extended holiday purchasing windows.

Misconceptions, while seemingly logical on the surface, create blind spots that prevent organizations from achieving the resilience and efficiency that modern supply chains demand.

Data privacy and overcoming employee resistance are the two main sources of anxiety for companies investing in artificial intelligence.

The brightest light on the e-commerce horizon is the Gen Z and younger Millennial cohort — consumers aged 18-35 years. 

Supply chain professionals must consider the customer experience, not just cost reduction and operational efficiency, says Mike Dominy, vice president of supply chain research at Gartner.

Is the “person” you’re talking to on that kiosk screen an actual human? Or a metahuman?