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Articles by CRM Daily

Many Customers Disappointed with Walmart's Order-Online, Pickup-at-Store Promotion

November 19, 2010

Retail Sales Should Be Up slightly This Year, Says National Retail Federation

November 4, 2010

Wal-Mart's New RFID Tracking Plan Runs Into Wall of Resistance from Privacy Advocates

July 30, 2010

Senator Proposes Taxing Each Call Routed from U.S. to Offshore Call Center

June 10, 2010

Too Much Talk About Trade-Promotion Optimization, Too Little Action to Make It Happen

March 30, 2010

The News Is In: Holiday Spending Was Up, Especially for Online Sales of Electronics

January 4, 2010

Data Mining Ban Would Be Bitter Pill for Big Pharma

December 16, 2009

It Isn't Easy, but You Must Keep Your Customer's Data Secure

December 15, 2009

Exec Predicts Holiday Online Sales at Walmart.com to Exceed Last Year's Numbers by 30 Percent

November 25, 2009

Storms - Even Danger - Brewing in Cloud Computing

October 21, 2009

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