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Home » Keywords » CRM

Items Tagged with 'CRM'

ARTICLES

Project44 Debuts Volume-Rating APIs; Partners With Revenova

March 17, 2016
project44
Project44 has introduced volume less-than-truckload rating APIs (automated programming interfaces) to allow for real-time volume rate exchange between carriers and their shipper, broker and third-party logistics provider customers.
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Kenandy Unveils Quote-to-Cash Feature in Cloud ERP Platform

January 6, 2016
Kenandy Inc
Kenandy Inc., provider of an enterprise resource planning (ERP) application on the Salesforce1 Platform, has released Kenandy Quote-to-Cash.
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Start-up Says That Data Collected on Customers In-store Can Boost Retail Sales

November 4, 2015
CRM
Alexi Agratchev was working on a video securitysystem to help casinos catch criminals, as part of an internal start-up at Cisco Systems, when an idea popped into his head. He wanted to apply the same concept – extracting data from technology such as video cameras – to help retailers better serve their customers and drive sales in stores.
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Carrefour to Use RFID to Track Shoppers' Grocery Carts in Madrid Stores

July 24, 2014
RFID Journal
Multinational retail chain operator Carrefour is planning to test Bluetooth beacons to track the movements of shopping carts at three of its Madrid stores this fall.
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Manhattan Associates Adds Omni-Channel Customer Service App

October 7, 2013
Manhattan Associates Inc.
Manhattan Associates Inc. has announced the release of its Omni-Channel Customer Service software.
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Business Intelligence Is a Must for Evolution of Service Supply Chain

July 11, 2013
Supply Chain Digital
With the current economic business pressure, reducing costs in the service supply chain without compromising customer satisfaction is a challenge which must be faced head on. Managing this balancing act requires business intelligence, which refers to the applications, tools, infrastructure and best practices that enable raw data to be transformed into significant information, and as such can be utilized to improve outdated processes.
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As Social Media Grows in Importance, 'Call Centers' Should be Renamed 'Contact Centers'

February 1, 2013
CRM Buyer
It's fairly common practice today for major brands to have a social media team at the ready to respond to customer complaints on social networking sites like Twitter and Facebook. The practice is so widespread that a recent Call Center Satisfaction Index (CCSI) report released by CFI Group found that call centers should perhaps be renamed "contact centers."
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Epicor Debuts New Version of CRM for Retail Customer Engagement

January 30, 2013
Epicor Software Corp.
Epicor Software Corp. has introduced version 7.0 of Epicor Retail CRM (Customer Relationship Management).
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Nimble Teams with HootSuite to Link Social Media With CRM

January 7, 2013
Nimble Inc.
Nimble Inc. a provider of social relationship-management software, has integrated its product with HootSuite, maker of a social media-management system.
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Aldata Develops Shopper Relationship Management Tool for Marketers

December 14, 2012
Aldata
Aldata, a vendor of applications for the retail and distribution industries, has created Aldata Shopper Relationship Management (SRM), part of its new Aldata Omni-Shopper Suite.
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More Articles Tagged with 'CRM'

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