• Advertise
  • Contact Us
  • About Us
  • Supplier Directory
  • SCB YouTube
  • Login
  • Subscribe
  • Logout
  • My Profile
  • LOGISTICS
    • Air Cargo
    • All Logistics
    • Express/Small Shipments
    • Facility Location Planning
    • Freight Forwarding/Customs Brokerage
    • Global Gateways
    • Global Logistics
    • Last Mile Delivery
    • Logistics Outsourcing
    • LTL/Truckload Services
    • Ocean Transportation
    • Rail & Intermodal
    • Reverse Logistics
    • Service Parts Management
    • Transportation & Distribution
  • TECHNOLOGY
    • All Technology
    • Artificial Intelligence
    • Cloud & On-Demand Systems
    • Data Management (Big Data/IoT/Blockchain)
    • ERP & Enterprise Systems
    • Forecasting & Demand Planning
    • Global Trade Management
    • Inventory Planning/ Optimization
    • Product Lifecycle Management
    • Sales & Operations Planning
    • SC Finance & Revenue Management
    • SC Planning & Optimization
    • Sourcing/Procurement/SRM
    • Supply Chain Visibility
    • Transportation Management
  • GENERAL SCM
    • Business Strategy Alignment
    • Education & Professional Development
    • Global Supply Chain Management
    • Global Trade & Economics
    • HR & Labor Management
    • Quality & Metrics
    • Regulation & Compliance
    • SC Security & Risk Mgmt
    • Supply Chains in Crisis
    • Sustainability & Corporate Social Responsibility
  • WAREHOUSING
    • All Warehouse Services
    • Conveyors & Sortation
    • Lift Trucks & AGVs
    • Order Fulfillment
    • Packaging
    • RFID, Barcode, Mobility & Voice
    • Robotics
    • Warehouse Management Systems
  • INDUSTRIES
    • Aerospace & Defense
    • Apparel
    • Automotive
    • Chemicals & Energy
    • Consumer Packaged Goods
    • E-Commerce/Omni-Channel
    • Food & Beverage
    • Healthcare
    • High-Tech/Electronics
    • Industrial Manufacturing
    • Pharmaceutical/Biotech
    • Retail
  • THINK TANK
  • WEBINARS
    • On-Demand Webinars
    • Upcoming Webinars
    • Webinar Library
  • PODCASTS
  • VIDEOS
  • WHITEPAPERS
Home » Keywords » CRM

Items Tagged with 'CRM'

ARTICLES

Project44 Debuts Volume-Rating APIs; Partners With Revenova

March 17, 2016
project44
Project44 has introduced volume less-than-truckload rating APIs (automated programming interfaces) to allow for real-time volume rate exchange between carriers and their shipper, broker and third-party logistics provider customers.
Read More

Kenandy Unveils Quote-to-Cash Feature in Cloud ERP Platform

January 6, 2016
Kenandy Inc
Kenandy Inc., provider of an enterprise resource planning (ERP) application on the Salesforce1 Platform, has released Kenandy Quote-to-Cash.
Read More

Start-up Says That Data Collected on Customers In-store Can Boost Retail Sales

November 4, 2015
CRM
Alexi Agratchev was working on a video securitysystem to help casinos catch criminals, as part of an internal start-up at Cisco Systems, when an idea popped into his head. He wanted to apply the same concept – extracting data from technology such as video cameras – to help retailers better serve their customers and drive sales in stores.
Read More

Carrefour to Use RFID to Track Shoppers' Grocery Carts in Madrid Stores

July 24, 2014
RFID Journal
Multinational retail chain operator Carrefour is planning to test Bluetooth beacons to track the movements of shopping carts at three of its Madrid stores this fall.
Read More

Manhattan Associates Adds Omni-Channel Customer Service App

October 7, 2013
Manhattan Associates Inc.
Manhattan Associates Inc. has announced the release of its Omni-Channel Customer Service software.
Read More

Business Intelligence Is a Must for Evolution of Service Supply Chain

July 11, 2013
Supply Chain Digital
With the current economic business pressure, reducing costs in the service supply chain without compromising customer satisfaction is a challenge which must be faced head on. Managing this balancing act requires business intelligence, which refers to the applications, tools, infrastructure and best practices that enable raw data to be transformed into significant information, and as such can be utilized to improve outdated processes.
Read More

As Social Media Grows in Importance, 'Call Centers' Should be Renamed 'Contact Centers'

February 1, 2013
CRM Buyer
It's fairly common practice today for major brands to have a social media team at the ready to respond to customer complaints on social networking sites like Twitter and Facebook. The practice is so widespread that a recent Call Center Satisfaction Index (CCSI) report released by CFI Group found that call centers should perhaps be renamed "contact centers."
Read More

Epicor Debuts New Version of CRM for Retail Customer Engagement

January 30, 2013
Epicor Software Corp.
Epicor Software Corp. has introduced version 7.0 of Epicor Retail CRM (Customer Relationship Management).
Read More

Nimble Teams with HootSuite to Link Social Media With CRM

January 7, 2013
Nimble Inc.
Nimble Inc. a provider of social relationship-management software, has integrated its product with HootSuite, maker of a social media-management system.
Read More

Aldata Develops Shopper Relationship Management Tool for Marketers

December 14, 2012
Aldata
Aldata, a vendor of applications for the retail and distribution industries, has created Aldata Shopper Relationship Management (SRM), part of its new Aldata Omni-Shopper Suite.
Read More
More Articles Tagged with 'CRM'

Subscribe to our Daily Newsletter!

Timely, incisive articles delivered directly to your inbox.

Popular Stories

  • A HAND TURNS A LARGE, LIGHTED DIAL WITH THE WORD RISK ON IT iStock-NicoElNino-1364371014.jpg

    Measuring KPIs and KRIs for Comprehensive Supplier Performance Management

    Technology
  • A COMPLEX SERIES OF ROADWAYS AND RAMPS, SEEN FROM HIGH ABOVE, IS PARTLY SHROUDED BY CLOUD

    Supply Chain Visibility Isn’t Just a Catchphrase; It’s an Imperative

    Logistics
  • A WOMAN IN HER LIVING ROOM GESTURES IN DISMAY ON THE PHONE OVER AN OPEN SHIPPING BOX

    Retailers – Quit Bellyaching and Differentiate Yourself on Returns

    Reverse Logistics
  • AN INDUSTRIAL CLAW GRABS SCRAP STEEL FROM A GIANT OUTDOOR PILE OF JUNKpg

    How Manufacturing Companies are Using Recycled Materials In Their Processes and What They're Using

    Sustainability & Corporate Social Responsibility
  • A Mid Adult Male Truck Driver Doing Exercises Before Road Trip by the side of a truck

    Podcast | Yoga for Truck Drivers? It’s a Mother Trucker!

    LTL/Truckload Services

Digital Edition

Scb q1 2023 cover

2023 Supply Chain Management Resource Guide: Packing for a Difficult Year

VIEW THE LATEST ISSUE

Case Studies

  • New Revenue for Cloud-Based TMS that Embeds Orderful’s Modern EDI Platform

  • Convenience Store Client Maximizes Profit and Improves Customer Service

  • A Digitally Native Footwear Brand Finds Rapid Fulfillment

  • Expanding Apparel Brand Scales Seamlessly with E-Commerce Technology

  • How a Global LSP Scaled its Security Program and Won More Business

Visit Our Sponsors

Orderful Yang Ming Alithya
Barcoding Blue Yonder BNSF Logistics
CoEnterprise Data Capture Deposco
E2open GAINSystems Generix
Geodis GEP GreyOrange
Here Honeywell Intelligrated IFM
Infor Inmar Keelvar
Kinaxis Korber Lean Solutions Group 2H
Liberty SBF Locus Robotics Logility
LogistiVIEW Lucas Systems MCA Connect
MPO Nvidia Old Dominion
OpenText ORTEC Overhaul
Parsyl PMMI QIMA
Redwood Logistics Ryder E-commerce by Whiplash Saddle Creek Logistics
Schneider Dedicated Setlog Holding AG Ship4WD
Shipwell Tecsys TGW Systems
Thomson Reuters Tive Trailer Bridge
Vecna Robotics Verity
Verusen
  • More From SCB
    • Featured Content
    • Video Library
    • Think Tank Blog
    • SupplyChainBrain Podcast
    • Whitepapers
    • On-Demand Webinars
    • Upcoming Webinars
  • Digital Offerings
    • Digital Issue
    • Subscribe
    • Manage Your Subscription
    • Newsletters
  • Resources
    • Events Calendar
    • SCB's Great Supply Chain Partners
    • Supplier Directory
    • Case Study Showcase
    • Supply Chain Innovation Awards
    • 100 Great Partners Form
  • SCB Corporate
    • Advertise on SCB.COM
    • About Us
    • Privacy Policy
    • Contact Us
    • Data Sharing Opt-Out

All content copyright ©2023 Keller International Publishing Corp All rights reserved. No reproduction, transmission or display is permitted without the written permissions of Keller International Publishing Corp

Design, CMS, Hosting & Web Development :: ePublishing