Anybody with a passing knowledge of the supply chain knows how important it is to a company’s success. So why haven’t some CEOs, boards and investors gotten the memo? Read more. 

If you’re a business that’s outsourcing services, don’t think for one moment that you’re shedding responsibility for the health and safety of a vendor’s staff when they show up on your premises. Read more.

The coronavirus pandemic has uncovered some unpleasant truths about the inability of global supply chains to withstand a disruption of such size and scope. Read more.

Most of us fashion ourselves as rational beings, willing to change our minds when presented with facts that contradict our position. What a lovely fantasy. Read more.

Supply chains today are in survival mode. Amid all the chaos, though, they need to get a clear idea of the challenges they’re facing. Read more.

It was Apple CEO Tim Cook who called inventory “fundamentally evil.” But a lot of manufacturers and retailers don’t seem to agree with him. Read more.

When it comes to fashioning the optimal customer experience, the gap between dream and reality can be vast. Read more.