The new penalties reportedly went into effect in April, fining sellers up to five times the original value of a sale when a customer returns a purchase for a refund.

 The company has not logged a profitable year since 2019, reporting a combined $33.3 billion in losses in the years that have followed.

The railroad has routinely given freight trains preference over passenger trains along a 1,140-mile stretch of the Crescent Route, a violation of federal law.