About six years ago Ace Hardware went shopping for a transportation management solution that would automate its largely manual system and allow the company to gain better control of inbound operations.  With a major implementation of SAP under way, however, the company had few IT resources available. The low up-front costs and fast implementation of Lean Logistics' software-as-a-service model sold Ace on Lean's applicaton, says McLean, who explains how the company subsequently came to view TMS "as the gift that keeps on giving." [Run Time (Min.): 10:30]