• Advertise
  • Contact Us
  • About Us
  • Supplier Directory
  • Login
  • Subscribe
  • Logout
  • My Profile

  • CORONAVIRUS
  • LOGISTICS
    • Air Cargo
    • All Logistics
    • Express/Small Shipments
    • Facility Location Planning
    • Freight Forwarding/Customs Brokerage
    • Global Gateways
    • Global Logistics
    • Last Mile Delivery
    • Logistics Outsourcing
    • LTL/Truckload Services
    • Ocean Transportation
    • Rail & Intermodal
    • Reverse Logistics
    • Service Parts Management
    • Transportation & Distribution
  • TECHNOLOGY
    • All Technology
    • Artificial Intelligence
    • Cloud & On-Demand Systems
    • Data Management (Big Data/IoT/Blockchain)
    • ERP & Enterprise Systems
    • Forecasting & Demand Planning
    • Global Trade Management
    • Inventory Planning/ Optimization
    • Product Lifecycle Management
    • Sales & Operations Planning
    • SC Finance & Revenue Management
    • SC Planning & Optimization
    • Sourcing/Procurement/SRM
    • Supply Chain Visibility
    • Transportation Management
  • GENERAL SCM
    • Business Strategy Alignment
    • Education & Professional Development
    • Global Supply Chain Management
    • Global Trade & Economics
    • HR & Labor Management
    • Quality & Metrics
    • Regulation & Compliance
    • SC Security & Risk Mgmt
    • Sustainability & Corporate Social Responsibility
  • WAREHOUSING
    • All Warehouse Services
    • Conveyors & Sortation
    • Lift Trucks & AGVs
    • Order Fulfillment
    • Packaging
    • RFID, Barcode, Mobility & Voice
    • Robotics
    • Warehouse Management Systems
  • INDUSTRIES
    • Aerospace & Defense
    • Apparel
    • Automotive
    • Chemicals & Energy
    • Consumer Packaged Goods
    • E-Commerce/Omni-Channel
    • Food & Beverage
    • Healthcare
    • High-Tech/Electronics
    • Industrial Manufacturing
    • Pharmaceutical/Biotech
    • Retail
  • REGIONS
    • Asia Pacific
    • Canada
    • China
    • Europe
    • Latin America
    • Middle East/Africa
    • North America
  • THINK TANK
  • PODCASTS
  • VIDEOS
  • WHITEPAPERS
Home » More Than Half of DC Managers Not Prepared to Handle Post-Holiday Returns, Study Says

More Than Half of DC Managers Not Prepared to Handle Post-Holiday Returns, Study Says

January 3, 2013
Intermec

The survey of 250 supply chain and distribution center managers in North America, UK, France and Germany, also revealed:

Adoption of "reverse logistics" in the supply chain:

"¢ 44 percent of distribution center managers admit that managing returned goods is a pain point within the business.

"¢ Nearly 60 percent (57 percent) of distribution center managers experienced challenges when managing returned goods last year and have started to identify changes needed to get returned stock back into the supply chain as soon as possible.

"¢ To combat this increasing strain of returned goods and minimize the impact of the holiday season to the bottom line, 60 percent of distribution center managers are turning to "reverse logistics" - the reverse management of stock to get items back into the supply chain as soon as possible.

Meeting short-term demands of the holiday season:

"¢ To address short-term requirements during this busy period, 45 percent of warehouse managers view the leasing of hardware - also known as Hardware as a Service (HaaS) - as a cost-effective hardware solution for managing the peaks of service.

"¢ With 72 percent of managers citing multifunctional devices as critical to ensuring worker flexibility and performance, HaaS is becoming an increasingly popular alternative for businesses looking to increase short term mobility.

Bruce Stubbs, Intermec Industry Marketing Director for Distribution Center Operations, said: "The holiday season is the busiest and most challenging time of the year for distribution operations, especially those engaged in business-to-consumer fulfillment. With challenging lead times, increased volumes, temporary staffing and the after-holiday deluge of returns, improving mobility solutions for the workforce becomes more critical than ever before if businesses are to meet customer demands and improve profitability."

Source: Intermec 

RELATED CONTENT

RELATED VIDEOS

Logistics Logistics Outsourcing Reverse Logistics All Warehouse Services Consumer Packaged Goods
KEYWORDS All Warehouse Services consumer packaged goods Logistics logistics IT solutions logistics management Logistics Outsourcing returns management Reverse Logistics supply chain management IT supply chain solutions Warehouse Management WMS
  • Related Articles

    To Meet E-commerce Demands, DC Operators See Vast Adoption of Mobile, Voice Technologies, Study Says

    Dollar-an-Hour Wage Increase Can Add $1M to DC Operation Costs, Study Says

    Free Shipping, Easy Returns, In-store Cell Phone Notifications Among Tech Retailers Should Invest In, Study Says

Intermec

Intermec Offers Handheld With Advanced Imaging Technology

More from this author

Wake up to Coronavirus Updates and the latest Supply Chain News!

Subscribe to our Daily Newsletter

Timely, incisive articles delivered directly to your inbox.

Popular Stories

  • Coronavirus-watch-Armada

    Virus Update: Biden Sees Shots Widely Available by Spring; Third of Staffs Will Work From Home Permanently

    Coronavirus
  • Car Industry

    A Year of Poor Planning Led to Carmakers’ Massive Chip Shortage

    Technology
  • U.S. Vaccine Rollout Hindered by Faulty Coordination, Messaging

    WHO Fumes at Western Drugmakers As China Fills Vaccine Void

    Coronavirus
  • Third-Party Cybersecurity

    What Vaccine Supply Chains Must Do to Protect Against Cyberattack

    Coronavirus
  • COVID-19 Vaccine

    Vaccine Disparities Raise Alarm as COVID-19 Variants Multiply

    Coronavirus

Digital Edition

Scb home issue 27

2020 Supply Chain Innovator of the Year

VIEW THE LATEST ISSUE

Case Studies

  • LSP Saves Customer $1.5 Million a Year With MPO Global Inbound Management

  • Auto Supplier Wows Key Client Using riskmethods Supply Chain Savvy

  • Integrating Shipping and Compliance Saves Conglomerate Millions

  • How a Consumer Goods Giant Upped Its On-Time Delivery Performance

  • LSP Wows Global Client, Quickly Advances to Become End-to-End Provider

Visit Our Sponsors

6 River Systems ArcBest Armada
aThingz BluJay Burris Logistics
DSC Logistics DCSA (Digital Container Shipping Association) DHL Resilience360
Genpact GEP Honeywell Intelligrated
Infor Logility Magnitude Software
MPO Old Dominion Oliver Wight
OpenSky Ports America Purolator
QAD Precision Red Classic Riskmethods
TGW Systems Transportation Insights Watson Land Company
Westfalia Technologies Workjam Yang Ming
  • More From SCB
    • Featured Content
    • Video Library
    • Think Tank Blog
    • SupplyChainBrain Podcast
    • Whitepapers
    • Webinars
  • Digital Offerings
    • Digital Issue
    • Subscribe
    • Manage Your Subscription
    • Newsletters
  • Resources
    • Events Calendar
    • SCB's Great Supply Chain Partners
    • Supplier Directory
    • Case Study Showcase
    • Supply Chain Innovation Awards
    • 100 Great Partners Form
  • SCB Corporate
    • Advertise on SCB.COM
    • About Us
    • Privacy Policy
    • Contact Us
    • Data Sharing Opt-Out

All content copyright © 2016 - 2018 Keller International Publishing Corp All rights reserved. No reproduction, transmission or display is permitted without the written permissions of Keller International Publishing Corp

Design, CMS, Hosting & Web Development :: ePublishing