In the process, the company said, they can better understand the scope of their service markets, customers, drivers and overall fleet performance. GE Capital Fleet's telematics consulting team developed Intelligent Operations with input from customers, the company said. Through a customizable dashboard, service and delivery fleet managers can track the location and performance of drivers and vehicles. Featuring color-coded charts, graphs and vehicle heat maps, the dashboard allows fleet managers to evaluate profitability by understanding the costs associated with servicing specific customers. Intelligent Operations tracks metrics such as the number of visits made to client locations, average stop time during visits and total travel distance. The platform also measures driver-related metrics such as daily travel time, average time of customer or service stops, and engine idling time.

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