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The automated system allows drivers to handle violations directly with issuers. Fleet managers do not need to assume risk and liability associated with violations. They can access all violation-related activities online. In addition, they have access to GE Capital Fleet Services' customer call center and consultants, to help identify opportunities for cost savings. An example is GE's Toll Management program, which increases control over toll costs and reduces administrative burdens related to toll violations. According to GE customer data, fleet violations have risen nearly 40 percent over the last three years, with the average fine reaching $69.
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