That many companies continue to use the older systems is a testament to the developers who, back in the day, created a truly functional product. However, these older systems are costing more and more to support and ultimately, may not be supported. Though most of the solution providers have promised to continue to support the older software, there is a ticking time bomb here. At some point they may stop providing updates and give old customers a push to move off the old systems. And the baby boomers who wrote and support this code also will be moving on, retiring, making it difficult to support the old code. Having fewer resources means less responsiveness and more expensive support fees over time.
How will ERP companies reinvest to reinvent themselves? What strategies will ERP providers use to incent their customer to move up to the new platform?
Timely, incisive articles delivered directly to your inbox.