Challenge: A leading software retailer planned an e-commerce expansion to the Canadian market, and wanted to ensure deliveries would be commensurate with U.S. service levels. The retailer was surprised to learn that most carriers do not offer comprehensive coverage throughout Canada — or a broad range of service options — which meant shipments would arrive days later than anticipated.
Solution: For Canadian market access and capabilities, Purolator International stands apart from competitors. The shipping company has an extensive Canadian distribution network and unique partnership with Canada Post, the country’s national postal service. Purolator’s solution brings shipments directly to the Canadian border, and after expedited customs clearance, shipments are sorted at a nearby Purolator facility and then brought to a regional Canada Post facility for final delivery to consumers.
Results: Customers receive their shipments faster — sometimes by several days — than they would via most competitors.
About the Solution Provider: Purolator International provides supply chain logistics solutions, specializing in the air and ground forwarding of express, freight and parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America. Purolator International is a subsidiary of Canada’s Purolator Inc., a leading integrated freight and logistics solution provider.
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