IAG Cargo recently announced a partnership with Cargo Signal to offer customers a new tracking service for cargo. Cargo Signal is a sensor-based logistics platform that uses Internet of Things technology to improve decision making, tracking and efficiency of air cargo.

The service provides customers with enhanced end-to-end monitoring and notification features, using cellular networks to communicate with tracking devices on cargo. The devices transmit real time data when in cellular range on everything from location and light through to precise temperature and humidity readings. Three service levels, Visibility, Quality and Security & Quality, are available. All service levels include the use of a sensor-based tracking device, and visibility of the shipment through web and mobile applications. Live light and temperature data, 24/7 enhanced condition monitoring and notification from the Cargo Signal Command Centre, and data summaries post-shipment are available with Quality and Security & Quality products. The Security & Quality product also offers proactive notifications in case of route deviation.

“We are always looking at how we can use technology to improve our service and customer experience. We understand that our customers, especially those dealing with high-value or temperature-sensitive cargo, need access to important data throughout the shipment journey,” said Daniel Johnson, Head of Product at IAC Cargo. “This partnership with Cargo Signal complements our premium products such as Constant Climate, Critical and Secure to provide a comprehensive monitoring service with unrivalled visibility over shipments across each step of the supply chain.”

About IAG Cargo:

IAG Cargo is the single business created following the merger of British Airways World Cargo and Iberia Cargo in April 2011. Following the integration of additional airlines into the business, including Aer Lingus and Vueling, IAG Cargo now covers a global network of over 350 destinations. Its parent company, International Airlines Group, is one of the world's largest airline groups with 573 aircraft. It is the third largest group in Europe and the sixth largest in the world, based on revenue.