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With both costs and customer expectations rising, 3PLs are evolving. They're focused on profitability as never before. They're expanding overseas, they're adding to their service portfolios, they're pumping major investment in IT. Adrian Gonzalez, research director at ARC Advisory Group, says 3PLs must become more innovation-driven if they are to compete on the world stage. [Run Time (Min): 16:24]
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