QuestaWeb, Inc., a vendor of global trade management software, has integrated its TradeMaster product line with Microsoft Dynamics CRM (Customer Relationship Management) 4.0. The new functionality supports configurable workflows to the level of transaction types, enhances vendor management and sales-force supervision, and makes available customizable performance reporting, the company said. All CRM-oriented functions can be consolidated into one system within the TradeMaster suite of applications. Integration with Microsoft Dynamics CRM 4.0 allows for automated real-time workflow control. According to QuestaWeb, the development will help to prevent potential bottlenecks and vendor-related problems, accelerate goods movement across international borders, and enhance customer service. The new functionality is available immediately for all TradeMaster customers. Current QuestaWeb clients can be automatically upgraded at no additional charge. QuestaWeb's applications help to manage import, export, logistics, compliance and financial processes, including U.S. Customs clearance, landed cost, Harmonized Tariff Schedule classifications, export licensing, denied-party screening, quota management, product catalogs, tracking, event management and international document repositories.
http://www.questaweb.com/press-room-release16.aspx