UPS has created a new Web-based system for managing global service orders and inventory for critical-parts fulfillment. The UPS Post Sales Order Management System (OMS) lets companies assess their critical-parts inventories, determine the best routing strategies, place orders online and track parts from warehouse to end user. The service was designed to give companies more visibility and control over global inventory and service orders in industries such as high-tech, electronics, medical equipment and aerospace, UPS said. OMS offers visibility into the complete delivery process, allowing uses to see when an order is placed, picked up, on a flight to its destination, and delivered. An automated e-mail or fax feature keeps customers apprised of each shipping milestone, providing notification of any changes to flight schedules for commercial airlines carrying parts. A feature called "Closest Warehouse" allows companies to identify the warehouse nearest to the final destination for single or multiple parts orders. An "Inventory Inquiry" feature determines on-hand, reserved and available inventory quantities by global warehouse location. Once orders are complete, companies can print documents such as labels and bills of lading in multiple languages, including Japanese or Chinese.
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