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Smaller, regional less-than-truckload motor carriers need to leverage technology to remain competitive with larger competitors, says Rick Berryman, vice president-business development for ROADVision Systems. Using the internet to enable shippers to perform such self-service actions as making pickup and delivery appointments, requesting quotes and tracking shipments is something all carriers can do with minimum investment, he says. [Run Time (Min:) 9:39]
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