One of the major findings from the 27th Annual State of Logistics report is that "gaps" in infrastructure and "accelerating trends for speed" will increasingly put pressure on a logistics system not designed for e-commerce driven "last mile, last minute" delivery service.

Despite the economic slowdown in the industrial sector over the past year, the incidence of actual and planned automation investment is very high in American manufacturing, according to a report from the MAPI Foundation.

Target intends to keep investing heavily in customer experience technology, but mobile is playing a critical role.

Walmart has formed a strategic alliance with JD.com that includes the sale of its online operations in China.

Nearly a third (31 percent) of UK online shoppers shopped elsewhere as a result of encountering minimum order thresholds, according to the JDA/Centiro Customer Pulse 2016 Report conducted by YouGov.

The growth of e-commerce may be slowing, as a majority of U.S. shoppers say they don't plan to increase their online spending over the next three years, a new report found.

If you think that most consumers prefer shopping online these days, you might want to think again. Most consumers still prefer to buy their goods the old fashioned way, in brick-and-mortar stores if price isn't a factor, according to a new study on consumer buying patterns from cloud CRM (customer relationship management) giant Salesforce.