E-commerce, the ever-present risk of supply disruptions, volatile and unpredictable consumer demand - they're all combining to create global supply chains with more complexity than ever before. Valerie Bonebrake, senior vice president of Tompkins International, describes the challenge, and offers some solutions.
Grupo Herdez is one of Mexico's leading manufacturers and distributors of grocery products and is a pioneer there in Collaborative Planning, Forecasting and Replenishment. Eduardo Cantu explains some of the challenges to CPFR implementation in Latin America.
You think you've had bad customer service buying products online - how about the guy in India who ordered his wife a Samsung smartphone, and the package arrived with only a brick and a bar of soap in it!
Andrea Atwell, vice president of L'Oreal, is passionate about the value that a successful demand planning team can bring to an organization. She talks about recruitment, retention and the impact demand planners have on an organization.
There was a time, not too long ago, when retail industry analysts were predicting that online merchandisers would soon stop offering free shipping on orders. How wrong they were.
InkaFarma has an ambitious plan to nearly double the number of stores it operates in Peru, with an emphasis on opening up new locations in some of the country's remotest areas. To make that happen, the company needed both a new, automated distribution center and a warehouse-management system with which to run it.