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Home » retail supply chain

Articles Tagged with ''retail supply chain''

Home delivery 1 02

Customers Unforgiving When Deliveries Late, Incorrect, Especially During Holidays, Study Says

December 11, 2014
Voxware
Late or inaccurate deliveries greatly impact consumers' future decisions to shop with a retailer online, by phone or in the store, according to a Voxware study of 500 consumers.
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IBM Offers New Features for B2B Commerce

December 10, 2014
IBM
IBM has developed enhancements in support of business-to-business commerce.
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West Coast Port Issues Continue, But Most Holiday Imports Have Come Ashore

December 10, 2014
NRF
With most holiday merchandise safely in the country despite significant congestion impacting West Coast ports, import cargo volume at the nation's major retail container ports is expected to continue to slow down this month, according to the monthly Global Port Tracker report released today by the National Retail Federation and Hackett Associates.
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Retail shopcart 2

Consumers Demand More from Retailers as Technology Makes More Possible

December 10, 2014
SAP
Eighty-six percent of respondents agree that omnichannel has meant that customer and consumer expectations of the organization have increased, according to a recent SAP survey. So, as consumers increasingly use new technologies and channels to guide their purchase decisions, consumer products companies have adapted omnichannel strategies to reach these customers directly, in addition to working through the retailer as in years past.
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Retailers' IT Security Initiatives Criticized as 'Window Dressing'

December 8, 2014
FierceRetailIT
It's been a year since Target's data breach and retailers are still vulnerable even as the busiest shopping season kicks into high gear, warn security experts, largely due to a lack of focus on asset management.
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Small-business Owners Upbeat About Sales Potential Heading Into Holiday Season, Study Says

December 8, 2014
ShopKeep
Sixty-eight percent of small-business owners surveyed recently expressed optimism for the upcoming holiday season as retail sales are poised to increase nationwide.
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Thinktank e9b48e

West Coast Port Congestion: A Lesson in Risk Management

December 8, 2014
Robert J. Bowman, SupplyChainBrain
Argue all you want about the reasons behind gridlock at U.S. West Coast ports, but one conclusion is inescapable: it proves the need for effective supply-chain risk management.
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Podcast 56

Brick and Mortar Fights Back! The Push for Same-Day Delivery From Stores

December 5, 2014
Robert J. Bowman, SupplyChainBrain
Traditional retailers aren't taking the challenge from pure e-tailers lying down. They can deliver on same-day orders, too.
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Private Industry Turnaround Specialist Tries to Lead the Military PX Back to Financial Health

December 4, 2014
Business Week
The Army and Air Force Exchange Service - widely known as the PX or the Exchange - is designed to provide everything a soldier might need or want, tax-free and often at a deep discount: uniforms, tactical gear, recreational sports equipment, vitamin supplements, electronics, furniture, booze, lawn ornaments. It serves 12.8 million customers in 50 states and more than 30 countries. In fiscal 2013 the PX had revenue of $8.3bn and a profit of $332m. About a third of that was reinvested in operations, and the rest - $208m - was plowed into the Pentagon's morale, welfare and recreation programs to provide services like playing fields and on-base Boy Scout troops.
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Robots 1 04

Amazon's Robots Picking, Shipping Your Holiday Gifts This Year

December 4, 2014
Los Angeles Times
This holiday season, Amazon's little helper is an orange, 320-pound robot called Kiva.
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