Four years ago, Caribou coffee's supply chain was managed with spreadsheets. Their only method of gauging demand was the order-fill numbers of product leaving the warehouse - basic replenishment. The team knew they were missing a big opportunity - accurate visibility to drive a more efficient operation, right-size inventory, improved customer service, as well as the expansion of product sales. The supply chain team also knew they were faced with a lot of risk. Could they respond to demand variability?

Amazon announced plans to open a new million-square-foot, fulfillment center in Tracy, California, which the company says will create hundreds of full-time jobs with benefits at the site.

Mike Landry, president of Barkawi Management Consultants, North America, explains the "control tower" approach to supply chain management and why he believes this approach can enable companies to go beyond incremental improvements to real transformational change.

Even in today's data-hungry analytics environment, collecting and keeping every tiny granule of retail data - down to the level of each individual transaction and web click - might seem like overkill. But Sears Holdings has discovered that data storage costs have gotten low enough, and analytical tools have grown powerful enough, that this approach to Big Data has shortened the time needed for analytics projects by 60 percent to 70 percent, while also improving promotion conversions, lowering inventory levels and boosting sales.

Multi-tier supply chain visibility is no longer just a pipe dream -- market leaders in every industry segment have visibility not just into their important tier 1 suppliers, but at least a limited cross-section of their tier 2 and tier 3 suppliers as well.

When integrating its two major business units, First Solar partnered with Kinaxis to provide supply and demand planning capabilities, says Shellie Molina, vice president-global supply chain.

Putting Albertsons back together again won't be as easy as it looks. The grocery chain was split in 2006 between Supervalu and private equity firm Cerberus Capital Management, with both chains using the same logo in different geographic regions. But on January 10, the two owners decided to reunite what will now be a 650-store chain in a complicated deal that leaves only one thing very clear: These money managers aren't thinking about IT when it comes to reassembling the chain.