The enterprise incident response market is set to see highly dynamic growth over the next few years, totaling $14.79bn by 2017. The reason? The number of malicious cyber agents is rising and they are attacking, hacking, and spying on organizations with impunity.

Tudespensa.com (Your Pantry), a Spanish online supermarket, delivers food, household cleaning supplies, toiletries and other products to customers throughout Spain, from its central warehouse located in Madrid. To ensure that the high volume of goods are delivered quickly, and at the scheduled time and place, its warehouse employs radio frequency identification to help it load ordered goods into the proper delivery vehicle and in the correct sequence, according to Jose Vicente Caballero, the logistics manager of DLR, a provider of controlled temperature-storage and order-picking services.

Richard J. Sherman, president of Gold & Domas Research and director of strategic development for CSCMP, summarizes the practical road map to supply chain transformation that he explores in depth in his new book.

John J. Brown, director of supply chain risk management at Coca-Cola, discusses psychological factors that impact risk perception and how becoming more aware of these factors can help companies improve risk assessment and risk management.

Jeff Metersky, vice president of the Sales, Inventory and Operations Planning Practice at Chainalytics, explains how a new approach to benchmarking can help companies improve their forecast accuracy and why even small improvements make a big difference.