The solution, supplied by RFID Dipole, includes passive EPC Gen 2 ultrahigh-frequency (UHF) tags affixed to reusable totes that travel to customers, as well as to suppliers, that are tracked via readers at the dock doors. Dipole's RFID software suite collects and stores read data on Tudespensa's database, and shares that information with the company's Microsoft Navision enterprise resource planning system.

Spanish customers who lack the time or transportation to shop can order goods online. Tudespensa will then deliver the ordered items in cooled vans within 24 hours, if so requested by a customer.

Tudespensa's warehouse manages two types of orders: normal flow and tense flow. Normal flow consists of groceries, as well as beauty and cleaning products, stored within the company's warehouse. Tense flow products include fresh goods"”such as fruit, meat, fish and vegetables"”that are received by the warehouse on a daily basis and are very quickly loaded directly into customers' orders. The products arrive from suppliers in Tudespensa's plastic totes, which are typically unpacked, and are then repacked with goods for customer orders, after which the reloaded tote is transported to the customer's door and back to Tudespensa.

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