Challenge: A multinational fast fashion retailer had separate warehouses for in-store and online fulfillment and was looking to implement an omnichannel model. The company needed to cater to inventory sub-classifications and associated business logic in picking; optimize its downstream operations; improve transportation efficiency; and reduce its dependency on a single warehouse management system (WMS).

The retailer relied solely on manual flow from inbound to outbound, and had no existing framework for opening new warehouses.

One disruption inevitably gives way to another. Can your business thrive versus simply survive when the next one occurs? In the first of our four-part series, Mac McGary, executive vice president at Logility, lays out the first three phases of a 12-step roadmap for building a resilient enterprise that can respond and pivot at the pace of disruption as well as seize opportunities presented by shifting market forces.