Jon Gordon, author of Energy Bus and other books on leadership, shares a host of ideas on how leaders can recharge, refocus and reenergize to stay on top of their game.

Stage Stores, which operates 880 small-town department stores under such names as Beall's and Peebles, has learned the value of having products delivered floor ready. Tim Duvic, vice president of distribution, explains how the company educates its suppliers on packaging and preparing orders for fast processing on receipt.

Last year Target opened 124 stores across Canada, with disastrous consequences that are only just starting to be felt financially. Items were coming into the distribution centres sporadically and then piling up in storage, partly due to the barcodes not corresponding with the warehouse management system.