To drive robust supply chain performance, many companies put one individual in charge, either a chief operations officer (COO) or a chief supply chain officer (CSCO). With the right leadership agenda these positions can make a major impact on performance. In some organizations, however, the appointment of a COO or CSCO may unintentionally lead other senior executives to view the supply chain as "somebody else’s problem."

Challenge: An industry leading technology manufacturer was incurring hundreds of thousands of dollars in chargeback fines from several "big box" retailers that sell their product due to the previous logistics providers' inability to comply with the retailers' stringent delivery protocol.

Retail space isn't what it used to be. More people are browsing and buying online. Stores can get products faster from manufacturers, so they don't need as much space to warehouse inventory. Small businesses are thus moving to smaller storefronts to lower costs.

Office Depot Inc. will close at least 400 stores by the end of 2016, according to chairman and CEO Roland Smith.

Retailers must put procedures in place to protect the long-term health of their businesses and ensure security concerns are a central part of their omnichannel strategies, according to a new industry report.