As chief customer officer at OHL, Scott McWilliams spends a lot of time building customer relationships. He shares insights on how to nurture those relationships and how to recognize when things are going south and turn those situations around.
A group of ocean carriers has founded the Container Ship Safety Forum (CSSF), a global business-to-business network that will address safety and management practices in the container-shipping industry.
Shopper distrust following a series of retail data breaches is high - three in 10 shoppers say they don't trust retailers to protect personal and financial data against cyber criminals.
The Container Ship Safety Forum, a global business-to-business network to improve safety performance and management practices in the container shipping industry, has been launched.