The focus of c-suite and senior executive attention has shifted from economic uncertainty to data, technology and the supply chain, according to the Global Top of Mind Survey from KPMG International and the Consumer Goods Forum. More than half (54 percent) of respondents cited digital strategy for mobile/digital platforms as top of mind for their business during the next 12 months.
Outside risks can stretch supply chains' capabilities to the breaking point, but executives who run them often fail to develop risk contingency plans, according to a new study from the Global Supply Chain Institute at the University of Tennessee, Knoxville.
For growing ecommerce companies, timeliness is next to godliness. According to the 2014 UPS Pulse of the Online Shopper survey, half of consumers have abandoned carts due to a lengthy delivery time or no delivery date provided on a retailer's website.