In this ebook, Dave Nelson, principal at value chain optimization firm River Rock Advisors discusses the use of customer relationship management (CRM) processes and tools to pilot a precision-based, in-depth use of data to forecast demand while giving leaders greater insight into their customer base.
As e-commerce continues to rapidly replace physical channels, it may be time for online sellers to examine their position and competitiveness in the marketplace.
Ever since access to ubiquitous real-time data emerged as a technological reality, businesses have been lured by the possibility of redirecting their supply chains toward a model driven by demand. Applying analytics software to make sense of big data could allow organizations to close the gap between demand and supply.
Challenge: A global manufacturer has been evolving from a logistics culture to global supply-chain culture. Due to fast-changing regulations and market expectations, the ability to anticipate customers’ requirements has become strategic. Now the entire supply chain must be ready to meet their needs.
The latest news, analysis, trends and solutions regarding sales and operations planning (S&OP) and its impact on supply chain management. New technologies in S&OP are transforming the way companies do business - and allowing them to stay ahead of the competition in their industries. As these solutions continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies around the world are using S&OP solutions for supply chain optimization.
Subscribe to our Daily Newsletter!
Timely, incisive articles delivered directly to your inbox.