This year, the focus is on determining what broke down across supply chains during 2020, and figuring out what changes need to be made to drive success in 2021.

With a number of COVID-19 vaccines now approved, the debate has shifted to the logistical challenges of transporting vaccines across an unbroken and continuous cold chain.

Jay Johnson, senior manager of Labelmaster Services, explains why regulations on the handling of hazardous materials apply to distributors of the COVID-19 vaccine, even though the vaccine isn’t itself classified as a “dangerous good” for purposes of transportation.

Walmart recently unveiled a new strategy to implement local fulfillment centers for handling e-commerce grocery orders within its physical stores.

Cheryl Druehl, associate professor of operations management at George Mason University’s School of Business, details the many ways that distribution of the COVID-19 vaccine went wrong — and the lessons to be learned from it.

Sylvie Thompson, vice president-transformation with NTT Data Services, proposes a “Starbucks-instead-of-stadium” approach to distributing and administering the COVID-19 vaccine.