Challenge: A customer operating on BluJay’s transportation management system experienced volume increases peaking weekly at 50% year-over-year, driven by COVID-19 and shifts in consumer demand. This created an immediate need to scale carrier procurement efforts to support increased load volumes, while keeping costs in line and meeting customer service expectations.

Challenge: An auto parts manufacturer and distributor experienced steady growth, but decentralized processes and decision-making across 15 facilities made it difficult to monitor less-than-truckload (LTL) and parcel transportation. Poor visibility of weekly transactions slowed error response and impaired avoidance of recurring costs.

Challenge: Due to the COVID-19 outbreak, a U.S. restaurant chain faced unprecedented factors and unknowns, creating product volatility within its supply chain.

Challenge: Bottlers from the world’s best-known beverage brand were evaluating their next-generation voice solution. They decided to execute a metrics-based “bake off” to measure performance in a live production environment.

Challenge: Siloed technology systems were preventing a footwear retailer from capitalizing on customer demand for an omnichannel shopping experience. Without an enterprise view of inventory and “endless aisle,” this retailer was missing out on sales when particular styles and sizes were not stocked in a particular store. And without a best-in-class order management system, the high cost of shipping online orders was eroding profitability.

Challenge: A large U.S. food producer was incurring sizable on-time, in-full delivery fines due to late deliveries to a large retailer. The producer’s objective was to contract a dedicated carrier that could provide 97% on-time delivery out of its highest-volume distribution center — moving its overall on-time delivery metric into acceptable range and avoiding costly penalties.

Challenge: A first-tier U.S. automotive parts manufacturer was looking to improve its truck order forecasting based on inbound and outbound demand. This included standardizing delivery schedules, streamlining transport management processes and monitoring carriers in a single point of truth.

Challenge: Slow-moving products were delaying order fulfillment and clogging existing automation systems for a large pharmaceutical distributor. Totes filled with outgoing products were backing up on conveyors — creating a bottleneck, diminishing throughput and ultimately underutilizing other automation systems down the line.

Challenge: Due to market volatility, seasonality and unforeseen delays on the road, a shipper was left with limited and expensive transportation options.

Challenge: A global consumer electronics company asked its transportation department to evaluate — and potentially take over — its outsourced operations. The company’s logistics provider had grown complacent, as outdated agreement terms failed to include performance incentives.