Regardless of the size of last-mile delivery companies, technology is enabling their operations today, says Dinesh Dixit, vice president of account excellence at LogiNext Solutions.

Michael Lamia, senior vice president of GEODIS MyParcel, introduces the company's new direct-to-consumer cross-border delivery service to 28 countries.

It isn't all about speed, says Satish Natarajan, founder and chief executive officer of DispatchTrack. E-commerce shoppers are more concerned about communication.

Micro-fulfillment reduces carbon emissions by placing warehousing and delivery operations closer to final-mile destinations, says Julien Seret, vice president of network supply chain at Attabotics.

Mark Garland, president and chief executive officer of 4R Systems, describes the company's Vendor Order Optimization (VOO) product, which optimizes and prioritizes retailer orders from vendors.

Overcoming the challenges of supply chain disruptions means retailers need to go deep into their supply chains, fostering relationships with suppliers and service providers in order to get timely data about potential problems, says Jenny Roman, director of solutions consulting with e2open.

Mike Wang, chief executive officer and founder of Innocent Armor, and Dwayne Shakespeare, director of e-commerce and parcel with Jillamy Inc., explain why Innocent Armor turned to Jillamy for a fulfillment center that could scale in line with the client’s projected growth.

Keith Blankenship, vice president of sales with Kibo, explains where brands are falling short in their fulfillment efforts, the reasons behind the shortfall, and the prospects for improvement.

Artificial intelligence has an important role to play in promoting sustainability across the supply chain, says Erin Halka, senior director with Blue Yonder.

Jim Brochu, general manager of supply chain with Pivotree, details the benefits of the company's new warehouse management system.