Disruption in the supply chain brought on by the pandemic showed that transformational leadership is required over the next few years, says Michael Burnette, fellow at the Global Supply Chain Institute at the University of Tennessee.

Seth Patin, chief executive officer and founder of LogistiVIEW, describes the current state and future of vision picking technology in warehouses.

Logistics has traditionally been viewed as a back-office function, but today it has a direct impact on the customer experience, says Michael Campese, senior vice president of sales and marketing with EFW.

An update on the partnership between Overhaul and Microsoft, discussing the ever-increasing importance of tight security throughout every stage of the supply chain.

Laura Baucus, director of the automotive industry group of the Dykema law firm, advises how companies can protect their contracts with suppliers, and how they should respond when supply issues arise.

Transportation visibility software is among the technologies required to enhance the last-mile delivery customer experience, says Bart De Muynck, chief industry officer at project44.

Companies contemplating building logistics software in-house need to assess the ongoing costs involved, says Walt Heil, senior vice president of developed markets at Locus.

By embracing multimodal options in last-mile delivery, retailers can effectively draw on an "unlimited" pool of carrier capacity, according to Matt Schultz, vice president of logistics partnerships with OneRail.

Visibility and reliable technology implementation solve inefficiencies in on-demand and same-day delivery, says Salman Habib, co-founder and chief executive officer of Burq.

Dan Nevin, general manager with Inmar Post-Purchase Solutions, discusses how retail delivery services are coping with the impact of growing e-commerce volumes on greenhouse gas emissions.