Analyst Insight: Retailers are seeing new opportunities afforded by omnichannel commerce to leverage brick-and-mortar assets as more than just nodes in the distribution network. They are taking advantage of customers' desires for low or no shipping costs to drive additional in-store spend and seamless returns that make customers happy and ease the burden on distribution. -- Rob Dold, Retail Industry Leader, Fortna Inc.
The global e-commerce logistics market is expected to grow at 9.69 percent through 2020, primarily because of growth in the cross-border e-commerce market, which is expected to increase at a rate of more than 28 percent worldwide.
Kroger is set to offer a click-and-collection option at 10 Michigan stores by the end of 2016. ClickList, the brand's e-grocery service with curbside pickup, launched at one store in December and expanded to a second store this week.
Less than 12 hours after Macy's shared bleak holiday results, J.C. Penney Co. said enhanced digital capabilities and strong demand for its private-label offerings helped it to produce strong holiday season same-store sales growth, which allowed the company to reaffirm its full-year profit forecast.
Although e-commerce sales accounted for more than $340bn in 2015, a recent Baymard Institute study revealed that about 69 percent of online shopping carts were still left abandoned. Why so many unfulfilled digital sales?
Target is testing the online grocery delivery waters. The Minneapolis-based discounter has teamed with Instacart, the online grocery delivery service that started in 2012, to let shoppers in the Minneapolis area order fruits and other perishables, as well as household, pet and baby products, and have them delivered to their homes in as little as an hour.
New data from Juniper Research has revealed that global e-retail sales are expected to reach $1.7tr this year, up by more than 17 percent on 2014's total. It argued that while recent growth had been buoyed by factors such as public Wi-Fi deployments and 4G rollout, in the medium term sales would receive a strong fillip from the trend of social media companies to act as direct sales platforms.
Supply chain consulting and IT services firm enVista has launched Enspire Commerce, a cloud-based, multi-tenant architecture solution focused on omnichannel selling, optimization, fulfillment and integration for small to mid-market retailers, distributors and third party logistics service providers.