BPMethods LLC, a professional services firm focused on business-process performance, has made available its Business Process Management (BPM) strategy guide. Containing best practices for the alignment of business strategy, people, processes and technology, the guide teaches companies the fundamental principles that underlie business-process improvement programs. It highlights the work of various business and academic thought leaders, revealing factors that are often overlooked in other works on BPM and quality management, according to BPMethods. It teaches how to formulate business strategy, analyze competition, focus operations, manage performance and adapt to change. The guide shows how to organize and motivate people through workforce collaboration, and structure performance measures and controls through process modeling and analysis. Readers will also learn how to manage events, exceptions, commitments and resolution efforts, with an eye toward addressing unforeseen challenges and opportunities. A discussion on information technology addresses critical elements of information acquisition, assessment and dissemination, with the help of a "process-centric" systems approach. BPMethods is offering the Strategy Guide at the introductory price of $49, with the table of contents and select chapters available for free downloading.

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