• Advertise
  • Contact Us
  • About Us
  • Supplier Directory
  • Login
  • Subscribe
  • Logout
  • My Profile

  • CORONAVIRUS
  • LOGISTICS
    • Air Cargo
    • All Logistics
    • Express/Small Shipments
    • Facility Location Planning
    • Freight Forwarding/Customs Brokerage
    • Global Gateways
    • Global Logistics
    • Last Mile Delivery
    • Logistics Outsourcing
    • LTL/Truckload Services
    • Ocean Transportation
    • Rail & Intermodal
    • Reverse Logistics
    • Service Parts Management
    • Transportation & Distribution
  • TECHNOLOGY
    • All Technology
    • Artificial Intelligence
    • Cloud & On-Demand Systems
    • Data Management (Big Data/IoT/Blockchain)
    • ERP & Enterprise Systems
    • Forecasting & Demand Planning
    • Global Trade Management
    • Inventory Planning/ Optimization
    • Product Lifecycle Management
    • Sales & Operations Planning
    • SC Finance & Revenue Management
    • SC Planning & Optimization
    • Sourcing/Procurement/SRM
    • Supply Chain Visibility
    • Transportation Management
  • GENERAL SCM
    • Business Strategy Alignment
    • Education & Professional Development
    • Global Supply Chain Management
    • Global Trade & Economics
    • HR & Labor Management
    • Quality & Metrics
    • Regulation & Compliance
    • SC Security & Risk Mgmt
    • Sustainability & Corporate Social Responsibility
  • WAREHOUSING
    • All Warehouse Services
    • Conveyors & Sortation
    • Lift Trucks & AGVs
    • Order Fulfillment
    • Packaging
    • RFID, Barcode, Mobility & Voice
    • Robotics
    • Warehouse Management Systems
  • INDUSTRIES
    • Aerospace & Defense
    • Apparel
    • Automotive
    • Chemicals & Energy
    • Consumer Packaged Goods
    • E-Commerce/Omni-Channel
    • Food & Beverage
    • Healthcare
    • High-Tech/Electronics
    • Industrial Manufacturing
    • Pharmaceutical/Biotech
    • Retail
  • REGIONS
    • Asia Pacific
    • Canada
    • China
    • Europe
    • Latin America
    • Middle East/Africa
    • North America
  • THINK TANK
  • PODCASTS
  • VIDEOS
  • WHITEPAPERS
Home » Digital Disruptions Continue to Drive Retail Evolution

Digital Disruptions Continue to Drive Retail Evolution

February 14, 2018
SupplyChainBrain

Digital disruptions continue to play an important role in the evolution of retail. The dot-com era of the 1990s begets the dot-com bubble that burst to create the dot-com collapse. By 2003 the few dot-com survivors began playing an important role in retail. By 2010 e-commerce had reached a level of significance creating the term multichannel retail, describing retailers who participate in stores and online.  The field has evolved, and entered the era of New Retail. -Jim Tompkins, CEO, Tompkins International and MonarchFx

Jeff Bezos has said consistently for 15 years, “We would love to open Amazon retail stores, but we want to do something that is uniquely Amazon, but we haven’t found the idea yet.” Jeff in the last six months has been talking about “Retail Innovation” while at the same time buying Whole Foods Market.

Similarly, a year ago Jack Ma said in a letter to his shareholders, “Pure e-commerce will be reduced to a traditional business and replaced by the concept of New Retail.” Now as he has substantially grown the Alibaba store footprint via Hema, In-Time, He Ma and more, he says, “E-commerce is rapidly evolving into ‘New Retail’. The boundary between offline and online commerce disappears as we focus on fulfilling the personalized needs of each customer.”

What we see as the foundation of “Retail Innovation” and “New Retail” is a new era in retail where:

  • The digital disruption goes beyond online retail and now is also deployed to offline retail.
  • Retail is not driven by merchandising, but rather by the supply chain.
  • The future is not driven by Bricks vs. Clicks but rather by Bricks and Clicks.
  • The future goes beyond Multichannel to Omnichannel and now onto Unichannel (Unified Channel).
  • Is not driven by the Case supply chain but by both the Case and the Each supply chain.

The three foundational supply chain requirements to achieve New Retail are:

  1. Unichannel: From the financial perspective of Multichannel, to the inventory perspective of Omnichannel, to the customer experience perspective of Unichannel. Where we realize there is no e-customer and we seamlessly integrate customers’ experiences regardless of channel.
  2. Collaborative Logistics: By leveraging the network effect and the economies of scale in multitenant, get-local, automated fulfillment and distribution centers with great final delivery to achieve low cost and high speed, customer-focused logistics.
  3. Each Supply Chain: The utilization of demand-driven frequent store replenishment of Eaches to reduce store inventories and to increase on-shelf availability.

The Outlook

New Retail will result in the increased profitability of retailers, the increased satisfaction of customers and the evolution of a seamless and integrated ecosystem experience regardless of channel. To achieve these results a total reinvention of your supply chain is required to enable collaborative logistics and an Eaches store replenishment as channels are unified into a seamless flow of goods throughout your supply chain.

RELATED CONTENT

RELATED VIDEOS

Logistics Logistics Outsourcing E-Commerce/Omni-Channel Pharmaceutical/Biotech Retail
KEYWORDS E-Commerce/Omni-Channel Logistics Logistics Outsourcing Pharmaceutical/Biotech Retail
  • Related Articles

    Global Sourcing Trends Report Says Costs Will Continue to Drive Outsourcing Deals

    Truckload, Accessorials Continue to Drive Increases in Overall Freight Costs in Canada

    Digital Retail Marketing Spend to Exceed $360Bn By 2020

SupplyChainBrain

100 Great Supply Chain Partners Issue 2009

More from this author

Wake up to Coronavirus Updates and the latest Supply Chain News!

Subscribe to our Daily Newsletter

Timely, incisive articles delivered directly to your inbox.

Popular Stories

  • Coronavirus-watch-Armada

    Virus Update: U.S. AstraZeneca Stockpile Rises to 20 Million Doses; India Seeks to Make More Vaccines

    Coronavirus
  • Semiconductor

    Why Shortages of a $1 Chip Sparked a Global Economic Crisis

    Coronavirus
  • American Railroad

    Biden’s Infrastructure Plan Targets Passenger Rail, But Freight Will Benefit, Too

    Logistics
  • U.S. Manufacturing

    How COVID-19 Will Cause Permanent Changes in Manufacturing Strategies

    Coronavirus
  • Rise in U.S. Manufacturing

    U.S. Manufacturing Surges Most Since 1983

    Automotive

Digital Edition

Scb feb 2021 lg

2021 Supply Chain Management Resource Guide

VIEW THE LATEST ISSUE

Case Studies

  • Remote Implementation: A Dose of the Right Medicine for B2B Pharmacy

  • LSP Saves Customer $1.5 Million a Year With MPO Global Inbound Management

  • Auto Supplier Wows Key Client Using riskmethods Supply Chain Savvy

  • Integrating Shipping and Compliance Saves Conglomerate Millions

  • How a Consumer Goods Giant Upped Its On-Time Delivery Performance

Visit Our Sponsors

Yang Ming 6 River Systems ArcBest
Armada aThingz BluJay
Burris Logistics DSC Logistics DCSA (Digital Container Shipping Association)
DHL Resilience360 Flash Global Genpact
Geodis GEP GreyOrange
Honeywell Corporate Honeywell Intelligrated Infor
Inmar Kibo Commerce Kinaxis
Logility Magnitude Software MPO
Old Dominion Oliver Wight OpenSky
Paccurate Ports America Purolator
QAD Precision Red Classic Riskmethods
S&H Systems Snapfulfil TGW Systems
Tradepoint Atlantic Transportation Insights Watson Land Company
Westfalia Technologies Workjam
  • More From SCB
    • Featured Content
    • Video Library
    • Think Tank Blog
    • SupplyChainBrain Podcast
    • Whitepapers
    • Webinars
  • Digital Offerings
    • Digital Issue
    • Subscribe
    • Manage Your Subscription
    • Newsletters
  • Resources
    • Events Calendar
    • SCB's Great Supply Chain Partners
    • Supplier Directory
    • Case Study Showcase
    • Supply Chain Innovation Awards
    • 100 Great Partners Form
  • SCB Corporate
    • Advertise on SCB.COM
    • About Us
    • Privacy Policy
    • Contact Us
    • Data Sharing Opt-Out

All content copyright ©2021 Keller International Publishing Corp All rights reserved. No reproduction, transmission or display is permitted without the written permissions of Keller International Publishing Corp

Design, CMS, Hosting & Web Development :: ePublishing