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Home » For Warehouse Workers, Technology Starts to Look More Like Home

For Warehouse Workers, Technology Starts to Look More Like Home

April 26, 2018
The Wall Street Journal

As the head of global fulfillment at the online retailer, Hooper designed TechStyle’s five e-commerce warehouses to run on Apple Inc.’s operating system with a user-friendly application that he says cuts training time in half for new hires. Workers filling orders for the Fabletics, JustFab and ShoeDazzle brands simply open the app on an iPod Touch and follow the instructions, guiding carts along the facility’s long aisles of pink shoe boxes and bins of neatly-folded, individually-wrapped clothes.

Today’s retailers face an array of complicated logistics problems — including managing inventory across warehouses and stores, staffing-up effectively for seasonal peaks and tracking millions shipments across a multitude of freight and parcel carriers. But TechStyle and a handful of other sellers have found one hack by turning loose consumer technology in their back-office operations.

“It’s so obvious,” said Evan Garber, chief executive of EVS, a software firm that develops warehouse management systems. For more than a decade, EVS software has used Motorola Systems Inc. handheld scanning devices — called “bricks” by much of the industry — in warehouses.

EVS’s newest system, which runs on Apple’s iOS and uses iPhones, iPads and other Apple devices, “takes the chunk out of your warehouse,” Garber said. And having “one device that can do everything,” he said, appeals to the millennial workforce — a growing percentage of warehouse staff and managers.

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Logistics Outsourcing Global Supply Chain Management HR & Labor Management All Warehouse Services Robotics Conveyors & Sortation Lift Trucks & AGVs RFID, Barcode, Mobility & Voice Order Fulfillment Warehouse Management Systems Apparel E-Commerce/Omni-Channel Retail North America
KEYWORDS All Warehouse Services Apparel Automation & Robotics Conveyors & Sortation E-Commerce/Omni-Channel Global Supply Chain Management HR & Labor Management Lift Trucks & AGVs Logistics Outsourcing Mobility & Voice North America order fulfillment Retail RFID & Barcode Warehouse Management Systems
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