• Advertise
  • Contact Us
  • About Us
  • Supplier Directory
  • Login
  • Subscribe
  • Logout
  • My Profile
  • LOGISTICS
    • Air Cargo
    • All Logistics
    • Express/Small Shipments
    • Facility Location Planning
    • Freight Forwarding/Customs Brokerage
    • Global Gateways
    • Global Logistics
    • Last Mile Delivery
    • Logistics Outsourcing
    • LTL/Truckload Services
    • Ocean Transportation
    • Rail & Intermodal
    • Reverse Logistics
    • Service Parts Management
    • Transportation & Distribution
  • TECHNOLOGY
    • All Technology
    • Artificial Intelligence
    • Cloud & On-Demand Systems
    • Data Management
    • ERP & Enterprise Systems
    • Forecasting & Demand Planning
    • Global Trade Management
    • Inventory Planning/ Optimization
    • Product Lifecycle Management
    • Sales & Operations Planning
    • SC Finance & Revenue Management
    • SC Planning & Optimization
    • Sourcing/Procurement/SRM
    • Supply Chain Visibility
    • Transportation Management
  • GENERAL SCM
    • Business Strategy Alignment
    • Education & Professional Development
    • Global Supply Chain Management
    • Global Trade & Economics
    • HR & Labor Management
    • Quality & Metrics
    • Regulation & Compliance
    • SC Security & Risk Mgmt
    • Sustainability & Corporate Social Responsibility
  • WAREHOUSING
    • All Warehouse Services
    • Conveyors & Sortation
    • Lift Trucks & AGVs
    • Order Fulfillment
    • Packaging
    • RFID, Barcode, Mobility & Voice
    • Robotics
    • Warehouse Management Systems
  • INDUSTRIES
    • Aerospace & Defense
    • Apparel
    • Automotive
    • Chemicals & Energy
    • Consumer Packaged Goods
    • E-Commerce/Omni-Channel
    • Food & Beverage
    • Healthcare
    • High-Tech/Electronics
    • Industrial Manufacturing
    • Pharmaceutical/Biotech
    • Retail
  • REGIONS
    • Asia Pacific
    • Canada
    • China
    • Europe
    • Latin America
    • Middle East/Africa
    • North America
  • BLOG
  • PODCASTS
  • VIDEOS
  • WHITEPAPERS
Home » Most Retailers Aim for Consistency Across All Channels

Most Retailers Aim for Consistency Across All Channels

November 16, 2012
RedPrairie

These findings were a part of RedPrairie's Holiday Hiring Snapshot, a survey of 250 executives from big box, specialty, grocery, convenience store and food service retailers based in the United States. The survey sought to better understand how retailers will leverage seasonal staff to serve today's all-channel shopper during a time of year that is often the busiest, and most crucial, for a majority of retailers.

Additional survey findings include:

• Fifty-six percent of retailers will hire seasonal employees.

• Nearly 40 percent of retailers will have the greatest number of seasonal employees on the clock in December.

• Big increases in staff levels do not come without challenges. In addition to training, retailers will be focused on scheduling, time and attendance, and task management to get their seasonal staff ramped up and ready to serve customers.

"Today's hyper-connected consumers give retailers little margin for error when it comes to delivering a superior, consistent customer experience across all shopping channels; and this is amplified during the holidays," said Dave Bruno, director of marketing at RedPrairie. "To achieve this, retailers will rely on the union of people and products to make customers feel good about their shopping experiences no matter which channel is utilized for the transaction. There is a lot of pressure on retailers to get things right. The Holiday Hiring Snapshot indicates that retailers are willing to invest in their most important asset - employees - to ensure that customers are satisfied and not leaving their channels empty-handed."

Source: RedPrairie

RELATED CONTENT

RELATED VIDEOS

Business Strategy Alignment Global Supply Chain Management HR & Labor Management All Warehouse Services Consumer Packaged Goods Pharmaceutical/Biotech Retail
KEYWORDS All Warehouse Services Business Strategy Alignment consumer packaged goods Global Supply Chain Management HR & Labor Management Pharmaceutical/Biotech Retail Supply Chain Analysis & Consulting
  • Related Articles

    RedPrairie Issues New Version of All-Channel Retail Application

    Redesigning DCs for the All-Channel Shopper

    Redesigning DCs for the All-Channel Shopper

  • Related Events

    How Neiman Marcus Transformed Ticketing for a Faster Time to Market

    Supply Chain Talent in the Digital Age

RedPrairie

Cummins Filtration Implements New Warehouse-Management System at Salt Lake City Distribution Facility

More from this author

Get regular updates!
Subscribe to our newsletter

Enjoy curated articles directly to your inbox.

Popular Stories

  • 1209_themarketforlogistics

    How an Investment Banker Views the Market for Logistics and Supply-Chain Tech

    Technology
  • 1115_chinarareearthminerals

    Podcast | Can China’s Monopoly on Rare Earth Minerals Be Broken?

    Sourcing/Procurement/SRM
  • 1206_howglobaltradersplan

    Podcast | How Global Traders Can ‘Plan for Crazy’

    Global Trade Management
  • 1210_cultureoffeargripsups

    ‘Culture of Fear’ Grips UPS: Workers Say Injuries Are Underreported

    Logistics
  • 1125_themodernfactory

    The ‘Modern’ Factory Remains a Dream for Many Manufacturers

    Technology

Digital Edition

55746

Subscribe today and receive the latest issue

Start Your Subscription

Case Studies

  • Energy Storage Company Saves $50 Million With Demand Planning

  • Locus Robotics Helps E-Retailer Deliver During Holiday Peak

  • Manufacturer Slashes Shipping Costs With AI Packaging Solution

  • Apparel Retailer Saves $45 Million With Reverse Logistics Solution

  • QuestaWeb Configures Fragrance Company’s Complex Procedures Into Its Advanced FTZ Software

Visit Our Sponsors

  • More From SCB
    • Featured Content
    • Video Library
    • Think Tank Blog
    • SupplyChainBrain Podcast
    • Whitepapers
    • Webinars
  • The Magazine
    • Digital Issue
    • Subscribe
    • Manage Your Subscription
    • 100 Great Partners Form
  • Resources
    • Newsletters
    • Events Calendar
    • SCB's Great Supply Chain Partners
    • Supplier Directory
    • Case Study Showcase
    • Supply Chain Innovation Awards
  • SCB Corporate
    • Advertise on SCB.COM
    • About Us
    • Privacy Policy
    • Contact Us

All content copyright © 2016 - 2018 Keller International Publishing Corp All rights reserved. No reproduction, transmission or display is permitted without the written permissions of Keller International Publishing Corp

Design, CMS, Hosting & Web Development :: ePublishing