If you do the bulk of your business in the fourth quarter, your peak season volume is bearing down on you right now. The good news is that there is still time to at least soften the blows. It doesn't have to be a chaotic mess.
The best-run operations spend all year planning and preparing for peak season. But for now just focus on short-term, low-tech strategies and tactics that can be implemented before it hits the fan in a few weeks.
For starters, you need to anticipate every risk and over-compensate for it. Do everything you can to stack the deck in your favor. That means staffing, training, expanding hours, getting extra equipment - everything.
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