Newgistics Inc., a provider of U.S. Postal Service-based small-parcel delivery and returns-management services, is offering a set of tools for managing undeliverable shipments. Features of the vendor's latest offering include dynamic change of address, address correction, move update, undeliverable mail handling and forwarding services for shippers, using the Postal Service's Parcel Select ground-delivery service. The Undeliverable Services product relies on OneShip, Newgistics' warehouse-control system, which helps merchants to solve problems associated with address "hygiene" while reducing costs, boosting efficiency and creating a "premium" shopping experience, according to the vendor. If an address is not accurately entered during the order process, or if a customer has not updated its profile with a merchant following a move, Newgistics can identify the problem and correct the address of the package prior to delivery, then report the correction to the shipper electronically. The merchant can then update its system without further delaying delivery of the customer's order.
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