Supplier Performance and Relationship Management focuses on vendor behavior related to complex technology systems for advanced controls, production management and enterprise asset management. It provides key performance indicators (KPIs), a data-collection and measurement process, and a Supplier Performance Scorecard, to enable year-over-year analysis of suppliers. ARC Advisory Group is a research and consulting firm focusing on automation and business systems, asset lifecycle management, supply chain management, logistics, operations management and control elements.

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