CargoSmart Limited has developed a new generation of supply chain visibility reports. They cover shipment performance, exception management, electronic data interchange performance and "spot-on" reporting services. The reports help importers and exporters to optimize shipment routes based on transit times while minimizing transportation costs, improving data quality and reducing supply-chain risk. To track shipment performance, customers can view data in easy-to-read charts and summary tables on a monthly basis. The reports measure the percentage of containers that were loaded on time, by port and carrier. Daily and weekly exception-management reports in Excel help to determine if any shipments are overdue at key points in the supply chain. Weekly EDI performance reports measure data quality, identifying missing and out-of-sequence events by ports and carriers. In the area of "spot-on" reporting, CargoSmart provides round-the-clock monitoring services, notifying customers of any exceptions to key shipment plans. CargoSmart maintains a Customer Advocacy Team which provides tailored services, including evaluation of supply-chain processes, making product recommendations, preparing customized reports and monitoring critical shipments.

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