In today's globalized economy, supply chain professionals work together to deliver products to the end customer while working with different organizations and different business units within the same organization. During this process, supply chain managers face a challenge in controlling inventories and costs while maximizing customer service performance.

Logistics firm Deutsche Post DHL is investing $25m in its operations in the Philippines to further expand its supply chain business and warehousing facilities.

GE Capital Fleet Services has developed Intelligent Operations, a telematics tool that allows truck-fleet managers to visualize key performance indicators in real time.

Today, titans of technology and consumer packaged goods are jumping on the customization bandwagon. And for good reason. In a world where customers are in the driver's seat, customization is no longer a "nice to have". It's an expected offering.

ABI Research forecasts that revenues in the commercial fleet telematics market will increase from $7.25bn in 2012 to reach a total of $26.8bn in 2018, with North America closely followed by the Asia-Pacific region as the largest markets and Western Europe in third position.