Challenge: A U.S. multinational had 14 manufacturing sites in Europe, the Middle East and Africa (EMEA). Each site booked transportation using a carrier-specific terminal and website, which resulted in a multitude of site-specific and carrier-specific shipping systems. Consequently, the company lacked centralized visibility for shipment movements and transportation spend.
Challenge: A logistics service provider needed a smart and flexible platform for a new global client: an industrial manufacturer for the marine and energy sectors with complex aftermarket services. The client had limited visibility into service levels and costs across a global network of warehouses and carriers, and shipments were often remote, under strict time windows and required expediting.
Challenge: A customer operating on BluJay’s transportation management system experienced volume increases peaking weekly at 50% year-over-year, driven by COVID-19 and shifts in consumer demand. This created an immediate need to scale carrier procurement efforts to support increased load volumes, while keeping costs in line and meeting customer service expectations.
Here's how logistics service providers can adapt to the unexpected to better predict shipment ETAs — and create a positive impact on their end customers.