Price optimization is the next frontier on the retail battle lines, with Walmart and Amazon waging a fierce battle to best each other on price. It's a fight that Amazon is winning thanks to its pricing strategy, according to the Price Perception Index (PPI) for digital retail.
The online grocery delivery business seems to get more crowded - and more competitive - by the minute. Tech giants Google and Amazon.com are offering it in some major cities, and so are upstarts such as Instacart, Postmates and FreshDirect. These newcomers are battling with more established businesses such as Peapod, which has been delivering groceries for more than 20 years, and services from companies such as Wal-Mart that allow customers to place orders online and pick them up at a nearby store.
Toshiba Global Commerce Solutions Inc. and Microsoft Corp. have jointly launched an initiative to help retailers manage omnichannel customer engagements.
A cyber crime occurs every 18 seconds, but few companies are developing proactive plans to deal with a security event before it happens. Involving executives, including a company's board of directors, is imperative for retailers to mitigate the damage from a breach.
Instacart, the fast-growing online grocery delivery start-up that can get groceries to your doorstep within an hour, is growing some more. The three-year-old company just announced it has raised $220m in a funding round led by the venture capital firm Kleiner Perkins Caufield & Byers.
Logility Inc., a supplier of advanced retail planning and supply chain optimization solutions, has released Logility Voyager Retail Optimization V5.4. This latest release extends the value of an integrated retail and supply chain platform and delivers new merchandise planning views, extended allocation functionality and robust assortment planning capabilities, says Mike Edenfield, president and CEO of Logility.
What does it take to develop an omnichannel road map? Joe Dunlap, senior director of supply-chain services with Fortna, lays out the steps that companies need to take. And he explains why the omnichannel is not for everyone.