Kenco, a third-party logistics services provider, has developed a set of dashboards to measure companies' sustainability efforts in their distribution, transportation and supply-chain activities.

The fog is beginning to clear. High-tech and other types of manufacturers are getting a better idea of what they must do in order to conform to new requirements for disclosing the presence in their products of conflict minerals from the Democratic Republic of the Congo (DRC) and neighboring states. Still, a number of questions remain unanswered.

As tainted-food scandals go, it wasn't so bad. The discovery early this year of unlabeled horse meat in European food products wasn't for the most part a safety issue. It was a violation of cultural norms, to be sure, as well as a truth-in-packaging problem. Most of all, it was a supply-chain failure.

Whatever logistics services you need, our list of 50 providers based in North America can provide Class-A operations for you - anywhere in the world.

Perry Santia, senior vice president of Genpact, provides the "big picture" of how high-tech supply chains are coping with the challenges of serving customers today.