The days of planning based on history or store volume have gone the way of the buggy whip. It is no longer enough for buyers to arm themselves with a spreadsheet and a prayer. Omni-channel commerce requires companies to re-think their planning processes in order to profit. In this new retail environment, old paradigms have been shaken, replaced by much more complicated planning tools that answer the omni-channel commerce questions that can make or break a business.
JDA Software Group Inc. has released JDA 3D, an application that provides integrated category optimization with three-dimensional virtualization, to enhance collaboration among retailers, distributors and manufacturers.
There are good reasons why a formal process for conflict resolution is necessary in the context of supply chains, says Stewart L. Levine, founder of ResolutionWorks. The very nature of supply chains, with their panoply of internal and external partners, gives rise to conflict. What's needed, he says, "is a conversational process whereby you can teach people how to move through conflict."
Virtually every sales person today uses some kind of system for customer relationship management - whether it's a sophisticated, company-wide, cloud-based CRM platform, a simple file system with personal notes, or even their Blackberry with all contacts at their fingertips.
Software AG has acquired my-Channels, a London, England-based provider of low-latency messaging software. The deal will enable customers of Software AG to integrate their software applications and mobile devices through a single messaging layer.
Innovation in consumer packaged goods isn't a luxury in today's competitive market - it's a necessity. In an uncertain economic environment, most companies are struggling to achieve organic growth. "Driving both the top and bottom line has been elusive," says Girish Gulvady, director of integrated demand management and food service planning with Campbell Soup Co. "Innovation is filling that void."
Netflix executives John Ciancutti and Todd Yellin are trying to create a video-recommendation system that knows you better than an old friend. It's a critical mission as Netflix faces pressure from its internet video rivals and subscribers still smarting from recent price hikes.